Booking, Cancellation and Stay Conditions

Provider Identification
– GRAN HANOI BIENES Y SERVICIOS SL
– CIF: B88891486 · VAT No.: ES29023.000696951
– Registered address: Benalmadena Spain
– Email: admin@ghseaviewmanaga.com · Tel.: +34641799972

Scope
These conditions regulate bookings and stays at our tourist accommodation properties in Málaga and the province of Málaga, made either directly with us or through platforms such as Booking, Airbnb, etc. If you booked through a platform, its terms and cancellation policy shall also apply.

Booking Process and Check-in
– The booking is confirmed once our confirmation has been received and, where applicable, the payment/guarantee has been made.
– It is mandatory to complete the traveller registration form and identity verification before check-in, in accordance with current regulations.
– Online check-in and access by digital code will be used where applicable.

Prices and Taxes
Prices vary according to dates, occupancy and the selected rate. Current applicable taxes and fees shall apply. If any local taxes apply, they will be detailed in the booking.

Cancellation, Modifications and No-show
– Direct bookings: the policy shown during the booking process shall apply, whether flexible, semi-flexible or non-refundable.
– Platform bookings: the platform’s policy shall apply.
– No-show: the charge indicated in the selected rate shall apply.

Deposit and Damages
We may request a deposit or pre-authorisation to cover damages, unreturned keys, breaches of house rules or extraordinary cleaning. The amount and conditions will be indicated in the booking confirmation.

House Rules
– Quiet hours: 22:00–10:00.
– Smoking is not permitted inside the accommodation.
– Pets are not allowed unless expressly authorised.
– Access is restricted exclusively to persons registered in the booking.
– Cleaning during the stay: not included. Bed linen and towels are provided for the entire stay.
– Please use the furniture and facilities with care; any damages will be charged accordingly.

Nordik may refuse the stay or terminate the contract in the event of serious breaches of these rules or of peaceful coexistence.

Overbooking, Force Majeure and Maintenance
In the event of overbooking or a serious incident beyond our control, we will offer alternative accommodation with similar characteristics or refund the amounts paid for the unused portion of the stay. In cases of force majeure, including urgent works, accidents/damage, or administrative orders, we may modify or cancel the booking with a refund of the unused portion.

Liability
We are not responsible for personal belongings that have not been deposited in designated places, where such places exist. Guests must respect the safety rules and proper use of the property and the community of owners.

Invoicing
In order to issue an invoice, the guest must provide complete details, including full name/company name, NIF/CIF and address. The invoice will be issued once all required details have been provided. Requests: admin@ghseaviewmanaga.com · Tel.: +34641799972

Customer Service and Complaints
Official complaint forms are available at the accommodation, and assistance is provided via WhatsApp/Email.

Data Protection
Please see the Privacy Policy.

Applicable Law and Jurisdiction
These conditions are governed by Spanish law and, where applicable, by consumer protection regulations. The parties submit to the Courts and Tribunals of Málaga, unless the law provides otherwise.

Last updated: 23/6/2026

Do you have any further questions?
Please do not hesitate to contact us by email or by calling us directly and ask us anything you need =). You can do so via admin@ghseaviewmanaga.com  or, if you prefer, write to us on WhatsApp at +34 641799972